🔥FAQ

ORDERS 

🌞你們有什麼付款方式? What payment method do you accept?
Credit/Debit Cards, FPS, PayMe or Direct Bank Deposit.
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🌞 我用FPS/銀行過數/Payme,我如何上載證明? If I use  FPS/ Bank Deposit/ Payme, how can I upload my payment receipt?

只要到右下角"Info/ Whatsapp",點擊Whatsapp icon上載圖片就可以了

Just click "Info/ Whatsapp" at down right corner, there is a Whatsapp icon, you can upload it through Whatsapp. 

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🌞 付款後,什麼時候會收到商品? When will I receive my package after I paid?

現貨將會在1-2天發貨,預訂貨品將會在15-18工作天發貨。發貨後2-3日送到府上

It takes 1-2 days if the deck is in stock. 15-18 working days are required for the pre-order deck. As you know the shipment is quite slow due to global pandemic. Once the package is shipped, it takes 2-3 days to deliver.

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SHIPPING

🌞你們用邊間物流公司? Which logistic you use?

我們用順豐快遞😊

We use SF Express😊

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🌞 如何追蹤我的包裹? How can I track my package?

你可以到右下角"Order Track"輸入你的訂單號(with #) + Email就可
同時當貨品一寄出我們就會將運單號發到你的Email,收到SMS信息後就可以取貨了🌟
You can find "Order Track" at down right corner. Just type you order number (with #) + your Email. Also, the tracking number will Email to you once the package is shipped, you can pick up your package when you receive SMS.

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🌞 貨品能國際運送嗎?Can you ship International? 

 唔好意思! 我們沒有寄國際的服務

我們暫時能寄香港本地、澳門和台灣,將來可能會增加服務哦~

I'm sorry, we didn't offer international shipment. We are temporarily able to ship to Hong Kong,Macau and Tai Wan only. But services may be added in the future~

 

Product 

🌞如果沒找到自己心儀的卡牌也可以預訂嗎? I can't find the deck I like, can I still pre-order it?

 可以的😊,你可以到Instagram 或右下角的Whatsapp找到我,再說明你想要那一副哦~

Ofcause😊, you can find me on Instagram or Whatsapp me at down right corner and tell me which deck you would like to order~

 

 

Still have a question?
♥ Please Whatsapp 64743849/ Email: vanessa23ly@gmail.com / Or find me on Instagram
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